While no one engagement is typical, we follow a general work process and adapt it to meet your needs. 

 
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Listen and Learn

  1. Kick-off with client and stakeholders
  2. Conduct a deep dive into your business processes, applications, data, and reporting needs

 

 

Define and Design

  1. Prioritize your business and technology objectives
  2. Develop a plan to execute on your strategy, including a detailed documentation of the desired workflow
  3. Identify all of the functionality and customizations necessary to support your processes
  4. Define the application solution design

 

 
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Build 

  1. Build and develop the implementation as defined in the earlier stages
  2. Customize any specific configurations
  3. Extend the functionality of your implementation by integrating third-party applications 

 

 

Implement, Inspect and Improve

  1. Map legacy platform data to new system
  2.  Support and/or perform data migration
  3. Develop customized reports to monitor performance
  4. Work with your project team to establish a thorough test protocol and test all functionality
  5. Make improvements and modifications, as necessary
  6. Push configurations and customizations to production 

 

 

Support

  1. Adapt and deliver a customized training to your System Administrator and Power Users
  2. 30-days of ad hoc post-implementation support to ensure a seamless transition