They make you feel like you’re friends, even when you haven’t met in person. That just makes Salesforce more approachable.
They don’t sell a Ferrari when we need a Chevy. They sell the Chevy because they understand what we actually need.
They understand that while we want help, we’re not helpless. They understand how to make incremental progress without judgement about where we are.
I was thrown into the task of being an admin. I needed a lifeline. Staci was my lifeline.